Privacy Policy

HoopMetrics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

Personal Information

We may collect the following personal information when you register or use our Service:

• Username and email address
• Password (encrypted)
• Profile picture (optional)
• Subscription and billing information
• Favorite players and teams preferences

Usage Information

We automatically collect certain information about your device and usage patterns:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Service
• Search queries and interaction patterns
• API usage and feature access logs

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and recommendations

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our basketball analytics platform
• Account Management: To create and manage your user account and subscription
• Personalization: To customize your experience and provide relevant content
• Communication: To send service updates, newsletters, and important notifications
• Payment Processing: To process subscription payments through our payment provider
• Analytics: To analyze usage patterns and improve our features
• Security: To detect fraud, abuse, and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers:

• Stripe: For secure payment processing
• Cloud Hosting: For data storage and application hosting
• Analytics Tools: For usage analytics and performance monitoring

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our Terms of Service
• Prevent fraud or security threats

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication using JWT tokens
• Regular security audits and updates
• Access controls and monitoring
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services through analytics

When you delete your account, we will delete or anonymize your personal information within 30 days, except as required for legal compliance or legitimate business purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences in your browser

To exercise these rights, please contact us at privacy@hoopmetrics.com or through your account settings.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us to have the information removed.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our Service

Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.